Citrix Licensing
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Licensing,Customer Service
This article describes how to allocate NetScaler VPX Licenses.


This article describes how to use My Account to allocate NetScaler VPX licenses.


To allocate NetScaler VPX licenses using My Account, complete the following steps:
  1. Log on to My Account.

  2. Select Activate and Allocate Licenses under the Licensing section.

  3. Select Allocate.

  4. Select the NetScaler license and follow the onscreen prompts.

  5. When you are prompted to type the Host ID value to allocate the license, you must type the MAC address of the appliance in lower cases without any dashes or columns.
    The MAC address allows you to activate and allocate the license successfully.

Additional Resources

When using a NetScaler VPX appliance, you must allocate the license to the MAC address of the appliance. For more information about NetScaler VPX licensing, refer to CTX122426 - Citrix NetScaler VPX and CloudBridge VPX Licensing Guide.

The output of the command <lmutil lmhostid –ether> on the NetScaler VPX console displays the same MAC address xxxxxxxxxxxx.

root@ns# lmutil lmhostid
lmutil - Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision
Corporation. All Rights Reserved.

The Flexnet host ID of this machine is "xxxxxxxxxxxx”

If you need to allocate the NetScaler VPX license code manually, refer to CTX131387 - How to manually allocate a license on the My Account portal.

Applicable Products


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